We know how important it is to know you can to get from point A to point B without any BS. That is why in the event our vehicle breaks down for something other than a flat tire, battery jump or fuel issue please call or text us at 423-432-0116 and we will rent the nearest vehicle like ours and pay for a taxi or uber for someone in your party to get to it at no additional charge to you. We will also not charge you for days that your vehicle was broken down. This will give you comfort in the fact that should anything happen, the VAN MAN has a plan. So, get with the plan and rent with the VAN MAN!