We know how important it is to know you can to get from point A to point B without any BS. That is why in the event our vehicle breaks down for something other than a flat tire, battery jump or fuel issue please call or text us at 423-432-0116 and we will rent the nearest vehicle like ours and pay for a taxi or uber for someone in your party to get to it at no additional charge to you. We will also not charge you for days that you don't have a vehicle to drive. This will give you comfort in the fact that should anything happen, the VAN MAN has a plan. So, get with the plan and rent with the VAN MAN!